Elysian Sandra — Refund Policy

Elysian Sandra — Refund Policy

All sales are final. Thank you for shopping with Elysian Sandra! We want you to feel confident in your purchase, and we're committed to being upfront about how our refund policy works.

Final Sale Policy

Due to the nature of our products, all sales are final and non-refundable. We do not accept returns or issue refunds for change of mind, incorrect sizing, or buyer's remorse.

Damaged or Defective Items

If your order arrives damaged, defective, or significantly different from what was described, please contact us within 30 days of delivery at hello@elysiansandra.store with:

• Your order number
• A photo of the item received
• A brief description of the issue

Once reviewed, we'll process a refund or send a replacement for qualifying cases only. There's no need to mail anything back to us.

What's Not Covered

• Change of mind after purchase
• Ordering the wrong item by mistake (please reach out before your order ships if you need to make a change — contact us as soon as possible after ordering)
• Minor cosmetic differences that do not affect the functionality of the product

Questions?

If you have any questions about your order or this policy, reach out any time at hello@elysiansandra.store or through our Contact page — we're happy to help.

This policy reflects the terms of the specific products we offer and may vary by item. Please check the product page for any additional details before purchasing.